Salvation Army

Resident Information Leaflets

 

Below are a list of information leaflets avaliable from SAHA. They cover topics such as:

Lettable standards  - This leaflet explains the minimum standard of condition you can expect your home to be in when you move in.
Resident Involvement leaflet - This leaflet explains the ways you can become involved in improving SAHA services.
Aids and Adaptations - This leaflet outlines how SAHA may be able to assist you or a family member if you are in need of of an aid or adaptation.
ASB – This leaflet explains what to do if you find that you are a victim of Anti -Social behaviour
Dealing with debt This leaflet is designed to give step by step advice on what to do if you find yourself struggling with debt
 
Domestic Violence This leaflet offers help and guidance for those who find themselves victims of domestic violence
 
Harrassment This leaflet details what steps to take if you feel you are being harrassed
 
Complaints – This leaflet details how to make complaints to SAHA and how SAHA will investigate your complaint.
 
Service Charter This leaflet explains SAHA’s commitment to you.
 
Transfer leaflet -  This leaflet outlines how to apply for a transfer and what SAHA will do to help you
 
To download the full leaflet, please click on the link below

Download Attachment(s):
Adobe Acrobat Document Lettable Standard.pdf 77 KB
Adobe Acrobat Document Resident Involvement.pdf 966 KB
Adobe Acrobat Document Aids and Adaptations.pdf 26 KB
Adobe Acrobat Document ASB.pdf 69 KB
Adobe Acrobat Document Dealing with Debt.pdf 65 KB
Adobe Acrobat Document Domestic Violence Leaflet.pdf 55 KB
Adobe Acrobat Document ASB Harassment.pub 93 KB
Adobe Acrobat Document Complaints.pdf 36 KB
Adobe Acrobat Document Service Charter.pdf 66 KB
Adobe Acrobat Document Transfer.pdf 88 KB