Anti-Social Behaviour

Salvation Army Housing Association (SAHA) recognises that anti-social behaviour can have a damaging impact not just on the victim(s) of anti-social behavior but also on the community as a whole. It can lead to existing residents feeling isolated, frightened or unhappy in their homes and result in people feeling they have to move away.

What is Anti-Social Behaviour

Anti-social behaviour is behaviour which has caused or is likely to cause harassment, alarm, distress or serious on-going nuisance or annoyance to people.

What will SAHA do About Anti-Social Behaviour?

Salvation Army Housing Association has a ‘zero tolerance’ approach to anti-social behaviour and will use a full range of remedies to tackle any incidents. This will include warning letters, Acceptable Behaviour Contracts (ABC), Anti-Social Behaviour Orders (ASBO), injunctions, tenancy demotion and in very serious and persistent cases, eviction. We will work and share information with other agencies including (but not limited to) the police, local authority and social services in order to find effective ways of tackling anti-social behaviour.

The association takes a victim centred approach when dealing with anti-social behaviour. We support victims and we will, if appropriate, provide interpreters, women interviewers and involve the police, social services and/or Victim Support. We will investigate all complaints regarding harassment and anti-social behaviour thoroughly and quickly. If threats have been made we will contact victims within 24 hours. We will take effective action including, monitoring, mediation and applying for injunctions against the perpetrator, if necessary.

If you would like further information on anti-social behaviour and the associations approach please call Customer Services Centre on 0845 000 0008 and they will send you additional information